Shuster’s Auto Salvage is a car parts and junkyard located in Wilmington, Delaware at 999 S Market Street. Established in 1991, the family-owned business has been providing quality used auto parts for nearly 30 years. As a salvage yard and scrap metal dealer, Shuster’s Auto Salvage specializes in acquiring used car parts from vehicles that have been damaged beyond repair or are simply no longer wanted. The team of experts thoroughly inspects each part to ensure that it meets all safety requirements before being sold to customers.
The salvage yard also offers towing services for customers who need help transporting their vehicles to the facility. Once on site, the knowledgeable staff will assess the situation and provide advice on how best to proceed with the scrap metal recycling process. Additionally, customers can take advantage of Shuster’s Auto Salvage's money-saving discounts and special offers when purchasing their used auto parts in bulk.
For those looking for high-quality used car parts at an affordable price, Shuster’s Auto Salvage is the place to go. With decades of experience under their belt, they have established themselves as one of Wilmington's premier providers of quality salvage services. Their commitment to customer satisfaction ensures that each customer leaves satisfied with their purchase while also feeling confident that they got the best deal on their new set of wheels or car part.
I was told by another salvage co that he would pay me the best for my Ford which was still running & had 3 catalytics. It's hard to get anyone to answer the phone there & it seems he closes whenever he wants. He moved his location South about a half mile and it was the worst mess I've ever seen. He wouldn't even make me an offer, like he didn't want to be bothered. I wouldn't waste my time again going there for anything.
Chuck came to our rescue when our SUV had problems. He was above and beyond expectations and a fair price. We recommend him to anyone.
I called after hours and to my surprise someone answered! He was friendly and very helpful. They were much better than Delaware Auto Salvage, who I called right before them and was very displeased at their customer service. He did say call back the next day to talk to someone about the part I needed. He told me to ask for Angel and again nothing but great service and such a reasonable price for everything I needed. He answered all my questions I asked without sounding rude or annoyed like Delaware did. My mom was also impressed about how nice and friendly they were. If I ever need a car part again Shuster's is the first place I'm gonna contact.
Well let me reiterate that this place is a salvage yard so I'm not sure what I was expecting as far as customer service goes but it was a poor experience from the jump so I'm going to stop there. I want to say that I did not do any business with this company simply because once I was quoted a sky high price and I made a respectful fair counted offer with am explanation but was not hung up on not once but twice. It may be a great organization I just wish I had the opportunity to find out.. Good luck everyone
Just stopped by there, I asked if I could look through salvage cars for car manuals. Was told no immediately. Then I was angrily explained to that someone else came by and wanted to use the car manuals for their business. He wasn't going to sell them for the other guy to use either. Not sure why he would rather trash manuals instead of selling them. He seemed upset at me for asking. Maybe I caught the guy on a bad day but he seemed unnecessarily rude and suspicious of my intent.
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