Honestly, you’d like to beat the other person over the head with your briefcase.
Forgiving Makes You More Important
Honestly, you’d like to beat the other person over the head with your briefcase. Possibly, you walk out with a sliver of dignity, promising yourself you will never put up with that sort of abuse again. Actually, you force a smile, avoid eye contact and tell the client, through gritted teeth, that you look forward […]
November 28, 2011
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New!
HBR Learning
Coaching Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Coaching. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Learn how to help your employees become the best they can be.